FAQ

Our medications cost less because generic drug manufacturers avoid expenses related to advertising, marketing, and staffing. This enables them to concentrate on the production process, ensuring you get the same high-quality medications at a reduced price.

Generic medications contain the same active ingredients as their branded counterparts but might vary in aspects like color, flavor, and packaging design. Despite these differences, they maintain identical active ingredients, therapeutic uses, and effectiveness.

We provide both branded and generic medications for a wide range of health conditions, ensuring our customers have access to effective and affordable treatment options.

Yes, generic medications are just as safe as branded ones. They have the same active ingredient(s), strength, performance, route of administration, and indications. All generics available on our website are approved by the U.S. Food and Drug Administration (FDA), ensuring they meet the same strict manufacturing standards as branded drugs.

The expiration date is clearly marked on each product and is always at least 12 months from the date of purchase. However, this date can vary between batches, depending on the manufacturing date.

Ensuring the highest quality of our medications is our top priority. The logic is simple: better quality means more satisfied customers. Therefore, we are meticulous in selecting our suppliers, rigorously testing the quality of our products, and thoroughly verifying all documentation.

No, a prescription is not required. We do not ask for prescriptions from our customers. However, we strongly recommend consulting your doctor before taking any medication. Certain medical conditions may contraindicate specific medications, and your doctor can provide guidance on what is suitable for you.

You can always rely on our Customer Support Service, available 24/7 every day. We ensure you receive professional and satisfactory answers to all your inquiries, providing you with peace of mind. Contact us via email, phone, or by using the Contact Us form on our website.

Yes, we ship worldwide. You can place orders for the products you need from anywhere in the world.

Shipping costs are calculated automatically. After adding the product(s) to your Shopping Cart, select the delivery method, and the shipping cost will be displayed automatically. Shipping rates are not dependent on the size of your order.

In case of a damaged package or a missing order, please contact us. We will investigate the issue and provide a suitable solution.

Yes, you can modify your shipping address within 24 hours of placing your order. Simply contact our Customer Support Service via the Contact Us form or by phone to request the change. Please note that we are unable to issue refunds or resend orders if delivery fails due to an incorrect shipping address provided by the customer.

We offer free reshipment in the following cases:

• You paid for delivery insurance (available when selecting a shipping method).
• The selected product is unavailable at the moment.
• The chosen shipping method is temporarily unavailable.
• Incorrect or damaged products were delivered (e.g., broken pills; photo evidence required).
• The product is ineffective (photo evidence required).
• You did not receive the package within the specified delivery time.
• The sender shipped the order to the wrong delivery address.
• Partial delivery failure; only missing items will be reshipped (photo evidence required).
• The product has expired or will expire soon (photo evidence required).